Coordinate checkout and check-in
Ask the first hotel about luggage collection and the next about room availability. If you plan to travel before the new room is ready, confirm storage with that property. Finish checkout before the driver is due.
Name the actual pickup location
Large resorts may have several receptions, and similar hotel names can cause confusion. Share the entrance or lobby agreed with the property. Stops, shopping and waiting should be quoted ahead rather than assumed to be included in a direct transfer.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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