Get a specific seat confirmation
Ask which restraint can be supplied and whether it is appropriate for your child’s size. Confirm availability before travelling. A booking note alone should not be treated as a guarantee that a particular seat will be waiting.
Pack for the handoff
Keep feeding supplies, nappies and a change of clothes in an accessible bag. Fold the stroller where practical and mention unusual dimensions in advance. If entry formalities or baggage take longer than expected, update the pickup contact when you have a connection.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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