Make the fare specific
State the exact hotel, passenger count and luggage. Confirm the currency, payment method and whether any stop or surcharge is included. If the answer is unclear, resolve it before the journey rather than while you are already travelling.
Protect a reservation you already have
Use your saved booking contact to verify unexpected claims about cancellations or replacements. Do not share payment details with someone solely because they approach you in arrivals. If you choose a different ride, tell your original operator so there is no confusion.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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