Make your location easy to understand
Describe a sign, exit or business beside you, or send a photo of the surroundings. A precise landmark is more useful than saying you are outside. Keep your group and bags together while the meeting is clarified.
Avoid crossing between terminals on a guess
Check the instructions against the terminal where you actually arrived. Do not follow an unfamiliar person solely because they offer to locate your driver. If mobile data is unavailable, use an available airport connection or ask an airport information desk for help contacting your operator.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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